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  • Agency automation in three easy letters: API

    Remember back in the 90s when the plug-and-play was the new big deal in personal computing? You could buy a laptop, for example, and then all the peripherals or software tools you wanted to add to it were immediately compatible and ready to literally (remember wires?) or figuratively plug in. And if over time you need a bigger hard drive or better video card, just pop it in and you’re on your way. It’s expected now, but at the time it was a big step forward.

  • Five must-haves for tomorrow’s insurance agent

    Large-scale disruption is already here in insurance. You’re no longer just up against the agency across town. Your real competition is now the digital startups and direct-distribution players who are leapfrogging ahead in terms of customer experience, efficiency, and technology.

  • Three disruptors, one solution: why tech will carry agents into the future

    Agencies are feeling the pressure from every direction. Online rivals are selling directly to customers, and consumers expect a high-tech, always-on experience in all areas of their lives - including insurance. What’s more, carriers are squeezing in on the customer relationships agencies establish. Some are selling directly to customers, while others let you sell, then they service - effectively removing the agent from the equation after the hard work is done.

  • Transformation without trauma: let’s take the fear out of the future of insurance

    We’re in the middle of a major disruptive phase as digital competitors and digital-first consumers apply new pressures to every aspect of how agencies operate.