Novidea is the leading broker platform for the entire distribution lifecycle, from lead generation to accounting and settlement. As a single solution to optimize all processes and workloads, your teams will have the insight and intelligence they need to make smarter data-driven decisions and deliver a truly customer-centric service.
Why is this so important? We live in an ‘on demand’ culture. As consumers, we have become accustomed to an instant and seamless experience. Anything less feels outdated, unprofessional, and untrustworthy.
Insurance is no different. Your leads and policyholders expect access, convenience, options, and responsiveness in the same way. For many brokers this is a barrier to growth, as legacy IT systems simply cannot support the process optimization and functionality needed to deliver the service people now require.
With a single view across the entire customer lifecycle and all lines of business, brokers can now leverage data-driven intelligence to build stronger relationships, and drive growth.